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Source: www.gleematic.com/case-studies English Indonesia English Medical Claim Process : The company requires various documents to process the claim. There are 2 scenarios for the process. The first one is when the claim triggered by the incident. The customer will go straight to the hospital and the administration staff from the […]
Source: www.gleematic.com/case-studies English Indonesia English There were various time-consuming processes in the Operations Department of Client’s company. Most of the processes were rules-based, while some required machine-learning (an aspect of artificial intelligence). Booking of Containers When Client’s End-Customers Place Orders > This process required staff from Client’s Company to log […]
Source: www.gleematic.com/case-studies English Indonesia English Each of the client’s machines produced text files with more than 10 variables and 32,000 data points for every process. The data could not be imported into a spreadsheet easily for viewing or analysis. Individual data points had to be manually copied and pasted into […]
Source: www.gleematic.com/case-studies English Indonesia English KYC: The bank required information from external sources to be entered into a legacy system and information to be extracted from this system to be entered into another system. There was no mouse-control available for this legacy system. This system cannot be connected to any […]